General Sale Conditions

1.Introduction

The web site Glamest.com is managed and maintained by Glamest srl, with registered office in Italy at Via valle 125, 17022, Borgio Verezzi (Savona), tax code and VAT number 01660660091, business register number 166375.
The following General Sale Conditions regulate the purchase of products on Glamest.com so all Users must read and accept before executing any order.
The products offered on the web site Glamest.com are destined to the Final Customer. By “Final Customer”, Glamest srl intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of products purchased at Glamest.com (art.3 del Codice del Consumo - Decreto Legislativo emanato a norma della Legge 29 luglio 2003 n. 229). Therefore, Glamest srl invites Users who may not be considered a “Final Customer” to refrain both from attempting to establish business relations with Glamest.com nor to use accounts of third parties to forward purchase orders relative to the products on sale. In regard to the commercial policy described above, Glamest srl reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

To place orders at Glamest.com Clients must:

- Be 18 years or older.
- Have a valid e-mail address.
- Be eligible and competent to enter legally binding contracts.
- Be an individual as defined as a “Final Customer”2. Conclusion of the contract

To place an order for the purchase of one or more products on Glamest.com, the User must create a Glamest Account ('using the Register' form) and fill out the online order form and send it electronically to Glamest srl.
Before submitting its order, the User will be asked to accept the General Sale Conditions.
Glamest srl may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In these cases, lamest srl shall inform you by e-mail that the contract has not been executed and that Glamest srl has not carried out your purchase order.



3. Warranties


Glamest srl, by the web site Glamest.com, offers only original, authentic and top quality products. Glamest srl does not sell second-hand products. Glamest srl shall not be liable in the event that the photographs of the products for sale on Glamest.com do not closely match reality because of the settings of the monitor, browser or any other malfunctions independent of Glamest srl. The prices of the products sold on Glamest.com are subject to change (and may differ depending on the Country in which the product is to be shipped). With respect to deliveries outside the European Union, some administrative burdens, such as, for example, customs duties cannot be determined in advance; in those cases, those administrative burdens will be borne by the customers. The User is then asked to verify the final price before concluding its purchase.



For Extra EU User only:

  • VAT PRICES ARE ALREADY WITHOUT VAT
  • CUSTOMS DUTIES ARE NOT INCLUDED IN THE PRICES AND ARE TO PAY ON DELIVERY

4.
Trademarks, Logo and Domain Name

“Glamest” and “Glamest.com” are registered trademarks of Glamest srl, which is the exclusive owner.
All of the other signs which are used for distinguishing the products sold on Glamest.com posted on the web site are registered trademarks of the respective owners and are used on Glamest.com only for the purpose of distinguishing and describing the products sold on Glamest.com. Most of the trademarks posted on the web site and concerning the products for sale on Glamest.com are famous and well known to the general public so the User is not authorised, without the consent of any owner of the registered trademarks posted on Glamest.com, to use such trademarks.

5. Copyright

Glamest srl is the exclusive owner of the web site Glamest.com and its contents. This includes, but is not limited to, the documentation, images, characters, design, software, codes and format scripts. The material included in the web site Glamest.com is protected by copyright. Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from Glamest srl. Therefore Glamest srl does not allow the use of the web site’s contents or the trademark for any other purpose than what is written above.

6. Privacy

Glamest.com has a deep respect for your privacy. To learn how Glamest srl handles personal information and to learn more about the Privacy Policy, reference should be made to the ‘Privacy’ section.

7. Shipping

To learn how Glamest srl handles shipments and to learn more about the Shipment Policy, reference should be made to the ‘Shipping’ section.8. PaymentsTo learn more about Payments and to learn more about our Payments Policy, reference should be made to the ‘Payments’ section.9. Web connection

Glamest srl made all efforts in order to guarantee that the web site operate continuously, without any interruptions and errors due to the connection to the Internet. Despite our efforts may happen some suspension or discontinuance due (for example) to the need to update the website. In the event of any problem in using Glamest.com please contact us by writing to the following e-mail address: customercare@glamest.com



10. Return Policy


Costumers have the right to cancel the contract with Glamest srl and return the products purchased, without penalty fees, by 14 days from delivery. To learn more about Returns and to learn more about our Return Policy, reference should be made to the ‘Returns and Refunds’ section.11. Orders cancelletion

To cancel an order the User must write to our customer care (customercare@glamest.com) within 2 hours. Past the two hours User can no longer cancel the order.



12.
Disclaimers on Content

Glamest srl has adopted measures to ensure that the content of Glamest.com is accurate and does not contain any incorrect or out-of-date information. However, Glamest srl cannot be held liable for the accuracy and completeness of the content posted by Glamest srl on Glamest.com, except for its liability for tort and gross negligence and as otherwise provided for by the law. Glamest srl has made all efforts to prevent the publication on its web site of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of glamest.com’s users, might be deemed to violate civil beliefs or human rights and dignity, in all its forms and expressions. In any event, Glamest srl does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Italy. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access Glamest.com.



13.
Amendments to the General Sale Conditions

Glamest srl reserves the right to amend or update these General Sale Conditions every time is necessary or appropriate. Users should regularly read these General Sales Conditions and, in any case, read them carefully before carrying out any order.



14.
Applicable law and dispute resolution

The General Conditions of Sale are governed by the Italian law. In case of any dispute between the seller and the end user, Court in charge will be Savona Court



15. Customer Care

You can contact our customer care from Monday to Friday ( 9:30-18:00) by e-mail (customercare@glamest.com).